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Reopening 5th Jan 2026 at our temporary premises
Singleton Court Business Park, Wonastow Rd, Monmouth, NP25 5JA
Full services available.

OUR PRACTICE

A friendly, local team who take the time to care

At Monnow Eyecare, we believe there is no substitute for genuine care. We are an independent practice based in the heart of Monmouth, and we have built our reputation by treating every patient as an individual.

Smiling professional in teal uniform with name tag looking off-cameraBald professional in white shirt talking on landline phone in office
Eye examination using iCare tonometer for glaucoma screening

A different kind of opticians, right in the heart of Monmouth

People often tell us they feel looked after from the moment they arrive. The welcome is warm, the team is friendly, and nothing is too much trouble. Patients say they never feel rushed and always feel listened to. That means a lot to us, because we believe the best care starts with taking time.

We are proud to have served the local community since 2008 and feel very lucky to care for so many loyal patients. Some have been with us for decades and now bring their children and grandchildren. Others have come to us more recently after trying the chains and wanting something more personal.

No matter where you come from, when you walk through our door, you can expect a calm, friendly atmosphere and expert care from people who genuinely enjoy helping others.

A team you can trust

Our optometrists and support staff are known for being approachable, experienced and clear in how they communicate. Whether you are here for a routine check-up or something more complex, we explain everything in a way that is easy to understand.

We want you to feel informed, reassured and confident that you are in safe hands.

This was probably the best check-up I’ve ever had. Everything was explained clearly, and I felt completely at ease throughout.

You can tell they know what they’re doing, but they’re not in a rush. It’s very thorough and very human.

More than just a quick appointment

We know that what really matters is how you feel during your visit and the care you receive. That is why everything we do is designed around your experience. We run on time, we keep things clear, and we give you the opportunity to ask questions at every stage.

If you need support after your appointment, we are only ever a phone call away.

We are often told by patients that they feel respected and listened to. They know that we are focused on doing what is right for their eyes and not just ticking boxes or selling frames. That trust is something we never take for granted.

Patient undergoing eye exam with Topcon machine and vision chart
Rows of eyeglasses displayed on wall racks in optical store with flowers

A space that surprises people

We might look like a small local optician from the outside, but step inside and people are always surprised by what they find. The practice is bigger than it seems, stretching further back to create a bright, spacious and modern environment.

The space has been thoughtfully laid out so you can relax during your visit. There is a clear flow through the practice and every part of your journey is made easy and comfortable.

From a calm waiting area to dedicated consulting rooms and a boutique eyewear display, it has been designed to reflect the kind of care we offer — welcoming, professional and centred around you.

Recognised for doing things properly

We are very proud to have received awards that reflect the quality of care we provide every day. These awards matter because they recognise the same things our patients tell us they value — friendly service, expert advice and an approach that always puts their needs first.

Optometry Wales Awards Winner 2023 logo with stylized eye icon
Optometry Wales Practice of the Year 2023
Golden bird logo for Optician Awards 2024 with elegant typography
Opticians Award for Enhanced Optical Service 2024
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Runner-up, Best Independent Practice of the Year 2024
Historic stone gateway arch in old town with blue buildings

A part of Monmouth’s story

We are proud to be part of this town. Many of our patients live nearby or work just around the corner. Others travel further because they have heard about the care we provide. Some have stayed with us for years, even after moving away. That loyalty means the world to us.

Whether you have lived in Monmouth your whole life or are just getting to know the town, you will always be welcome here.