At Monnow Eyecare, we know that trust is earned. That is why we put so much care into every appointment, every conversation and every decision we make.
Our patients often tell us how much they appreciate the time we take, the way we explain things clearly and the warm welcome they receive from the whole team. Many have been with us for years and recommend us to their friends and family without hesitation.
Reopening 5th Jan 2026 at our temporary premises
Singleton Court Business Park, Wonastow Rd, Monmouth, NP25 5JA
Full services available.
What Our Patients Say
Trusted by the Monmouth community for a reason
Here are a few things our patients say
Personal, thorough and never rushed
Appointments always run to time, but I never feel hurried. Everything is explained in a calm and clear way. I leave feeling fully informed.
I have been coming here for years and the experience is always first class. The care is personal and very thorough.
I felt at ease throughout the appointment. Every step of the eye test was explained in a way I could understand. I knew I was in good hands.
Friendly faces and genuine care
Everyone was so welcoming and kind. You can tell they really care about the people they see, not just about getting through the list.
Lovely team who are helpful and polite. They make you feel comfortable from the moment you arrive.
The perfect mix of professionalism and friendliness. I always feel well looked after.
Clinical care you can trust
After having trouble with my vision for years, I finally got answers here. The optometrist listened carefully and helped me understand what was going on.
They found a tear in my retina during a routine check. I was referred immediately and received treatment that same evening. I truly believe they saved my sight.
The equipment they use is very impressive. Everything was explained clearly and I felt confident in the advice I was given.
A better experience than the chains
After twenty years with a high street optician, I made the switch. Monnow Eyecare has been a breath of fresh air.
The difference in service is night and day. They are helpful, knowledgeable and clearly take pride in doing things properly.
They even helped me replace lenses in my own frames, which I had bought elsewhere. Nothing was too much trouble.
Help choosing glasses without pressure
I was worried about picking new frames but Michelle was brilliant. She gave me advice when I asked, but let me take my time. I never felt rushed.
Lovely range of glasses and very helpful team. They made sure I found something that suited me and felt right.
So patient while I tried on half the shop. I walked away with a pair I love.
Families welcome too
They were brilliant with my young grandson. The optometrist made him feel relaxed and explained everything in a child-friendly way.
Super friendly with my toddler and made what could have been a stressful visit really easy.
The service continues even after your visit
I had a small issue with my prescription and they sorted it quickly without fuss. The aftercare was excellent.
I know if I ever have a problem, they are just a phone call away. That kind of service is rare these days.
Seen quickly when it matters
I had an eye injury and was seen the same day. The care was fantastic and I felt reassured from start to finish.
They don’t mess around if something looks serious. I was seen immediately and referred straight to hospital. I am very grateful for that.
Warm words from our community
You can really feel the difference at an independent practice like this. They are part of the community and it shows.
We have recommended Monnow Eyecare to so many of our friends. Everyone says the same — kind people who know what they’re doing.