We are lucky to be surrounded by such a great community of people at Monnow Eyecare and are regularly recognised by them for the work that we do for them. The feedback that we gain is always carefully considered and shared amongst our staff as we continuously try to improve the quality of care that we provide to those who visit us. Our patients taking the timeto share their thoughts is something we never take for granted and our practice would not be what it is today without it. If you have an experience with us that you’d like to share, please don’t hesitate to leave us a review.
Reopening 5th Jan 2026 at our temporary premises
Singleton Court Business Park, Wonastow Rd, Monmouth, NP25 5JA
Full services available.
REVIEWS
What Our Patients Say
Monnow Eyecare patients are consistently satisfied with the services that we provide and we are grateful to receive such generous reviews from those that visit us.
Thoughts Directly From Those Who Matter:
Personal, thorough and never rushed...
Appointments always run to time, but I never feel hurried. Everything is explained in a calm and clear way. I leave feeling fully informed.
I have been coming here for years and the experience is always first class. The care is personal and very thorough.
I felt at ease throughout the appointment. Every step of the eye test was explained in a way I could understand. I knew I was in good hands.
Friendly faces and genuine care...
Everyone was so welcoming and kind. You can tell they really care about the people they see, not just about getting through the list.
Lovely team who are helpful and polite. They make you feel comfortable from the moment you arrive.
The perfect mix of professionalism and friendliness. I always feel well looked after.
Help choosing glasses without pressure...
I was worried about picking new frames but Michelle was brilliant. She gave me advice when I asked, but let me take my time. I never felt rushed.
Lovely range of glasses and very helpful team. They made sure I found something that suited me and felt right.
So patient while I tried on half the shop. I walked away with a pair I love.
Families welcome too...
They were brilliant with my young grandson. The optometrist made him feel relaxed and explained everything in a child-friendly way.
Super friendly with my toddler and made what could have been a stressful visit really easy.
The service continues even after your visit...
I had a small issue with my prescription and they sorted it quickly without fuss. The aftercare was excellent.
I know if I ever have a problem, they are just a phone call away. That kind of service is rare these days.
Seen quickly when it matters...
I had an eye injury and was seen the same day. The care was fantastic and I felt reassured from start to finish.
They don’t mess around if something looks serious. I was seen immediately and referred straight to hospital. I am very grateful for that.
Warm words from our community...
You can really feel the difference at an independent practice like this. They are part of the community and it shows.
We have recommended Monnow Eyecare to so many of our friends. Everyone says the same — kind people who know what they’re doing.